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RUR GreenLife Privacy Policy

RUR GreenLife Pvt. Ltd. (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This privacy policy (the “Policy”) describes how we collect, use, and disclose the personal information of our customers, visitors, and users of our website, products, and services (collectively, “you” or “your”). By using our website or purchasing our products or services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.

Types of Information We Collect

We may collect the following types of personal information from you:

Contact information, such as your name, email address, phone number, and mailing address.

Payment information, such as your credit card or other payment information, which is collected and processed by our third-party payment processors.

Purchase history and preferences, such as the products and services you have purchased from us and your preferences for our products and services.

Website usage information, such as your IP address, device type, browser type, and browsing behavior on our website.

Other information you voluntarily provide to us, such as feedback, reviews, and other communications you send to us.

How We Use Your Information

We may use your personal information for the following purposes:

To fulfil your orders and provide our products and services to you, including processing payments and shipping orders to you.

To communicate with you about your orders, products, and services, including sending you order confirmations, shipping notifications, and customer service communications.

To improve our website and products, including analyzing website usage and product preferences to improve our products and services.

To send you marketing communications, such as newsletters, promotions, and other updates about our products and services. You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the communications or contacting us directly.

To respond to your inquiries and provide customer service, including addressing any issues or concerns you may have about our products or services.

To comply with applicable laws and regulations, including responding to legal requests or government inquiries.

How We Share Your Information

We may share your personal information with the following types of third parties:

Service providers, such as our payment processors, shipping carriers, and customer service providers, who help us to provide our products and services to you.

Marketing partners, such as advertising networks and analytics providers, who help us to market our products and services to you.

Business partners, such as affiliates or co-branding partners, with whom we may partner to offer joint products or services.

Other parties when required by law or in response to legal requests, such as government inquiries or subpoenas.

We may also share your personal information in connection with a business transaction, such as a merger, acquisition, or sale of all or a portion of our assets

Choice / Opt-Out

RUR GreenLife provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us after setting up an account.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, as described in this Policy, or as required by law. We may also retain certain information for a longer period of time if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as SSL encryption, to protect your personal information during transmission. We also maintain physical and administrative safeguards to protect your personal information stored on our servers.

Your Rights

You have certain rights regarding your personal information under applicable law. You may have the right to:

Access and receive a copy of your personal information.

Update or correct your personal information.

Object to the processing of your personal

Cookies and Other Technologies

We and our third-party partners may use cookies, web beacons, and other tracking technologies to collect website usage information and improve our website and services. Cookies are small data files stored on your device that help us remember your preferences and track your website usage. Web beacons are small graphics files that allow us to count and track website visitors and activity.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. We may use cookies for a variety of purposes, such as to remember your preferences, personalize your experience on our website, and analyze website usage.

You can control the use of cookies and other tracking technologies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Children’s Privacy

Our products and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.

International Data Transfers

Your personal information may be transferred to and processed in countries other than the country where you are located. These countries may have different data protection laws than your country of residence. By using our website or services, you consent to the transfer of your personal information to these countries.

Changes to this Policy

We may update this Policy from time to time to reflect changes in our privacy practices or legal requirements. We will notify you of any material changes to this Policy by posting the updated Policy on our website or sending you a notification.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

RUR GreenLife  Pvt. Ltd.

108, Nav Vivek Industrial Estate, Mogul Lane, Mahim West,

Mumbai 400016.

Email:  info@rur.co.in

We will respond to your inquiries and address any concerns as soon as possible.

 

Conclusion

At RUR GreenLife  Pvt. Ltd. we are committed to protecting your privacy and securing your personal information. We collect and use your personal information only for the purposes described in this Policy, and we take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. By using our website or purchasing our products or services, you consent to the collection, use, and disclosure of your personal information as described in this Policy. If you have any questions or concerns about our privacy practices, please contact us at the address above.

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